About Us

About Us

Welcome to ION Group

At ION Group Insurance Broker, we are more than just brokers—we are your trusted risk partners. As a premier global brokerage firm, we specialize in tailored insurance solutions designed to protect businesses and individuals with precision, expertise, and unwavering commitment.

Our approach is built on three pillars:

I.Personalized Service 

We prioritize accessibility, responsiveness, and deep understanding of your unique needs.

II.Strategic Risk Management 

Beyond coverage, we help minimize vulnerabilities and maximize opportunities for growth.

III.Exclusive Insurer Network 

We partner with A-rated global carriers to deliver best-in-class protection across all insurance lines.

Whether you’re a multinational corporation or an individual seeking security, our mission remains the same: to provide smarter, stronger, and more adaptable insurance solutions—because your peace of mind is our priority.

Let’s protect what matters, today and tomorrow.

Vision Mission

To be the trusted "Strategic Risk Partner" for clients, delivering innovative insurance solutions that create long-term value.

To provide customized, client-centric advice with integrity, professionalism, and unparalleled service excellence.

Corporate Values (CARET)

Our corporate values reflects our mission:

Customer centric

We prioritize our clients' unique needs at every stage. By listening closely and offering tailored solutions, we build trust and long-term partnerships. Our success is measured by your satisfaction.

Accountability

We take ownership of our actions, decisions and results. Every team member is committed to delivering on promises, ensuring transparency and upholding the highest ethical standards.

Reliability

Consistency is the foundation of our service. Clients depend on us for accurate advice, timely responses and unwavering support - no matter the challenge.

Empathy

We go beyond policies to understand the human side of risk. By putting ourselves in our client's shoes, we deliver compassionate, solutions-driven service.

Transparency

Honestly guides every interaction. We communicate clearly, disclose all critical information and ensure clients make informed decisions with confidence.

Customer centric

Accountability

Reliability

Empathy

Transparency

Serious about Risk.
Relentless about Solutions.

ION Insurance Brokers - Protecting People. Empowering Businesses.
Today's Care, Tomorrow's Confidence.

  • 183 Electric Road, Level 43, Unit 26, North Point, Hongkong
  • +852 96717672 (HK)
  • +65 94883164 (SIN)
  • 9 am - 6 pm

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Our customer support team is here to answer your questions. Ask us anything!