About Us
About Us
Welcome to ION Group HK Limited
ION Group HK Limited is a licensed insurance broker in Hong Kong (Insurance Authority Licence No. GB1090) and a member of The Hong Kong Confederation of Insurance Brokers (HKCIB). We focus on employee benefits and commercial insurance for corporates and SMEs, and we also help individuals and families protect what matters most to them.
Our local Hong Kong team works closely with every client to understand their business, their people and their risks. We compare options from a panel of reputable insurers, explain the cover clearly, and stay by your side at every renewal and claim.
Our approach is built on three pillars:
Local Team, Personal Service
Our Hong Kong team understands the local market and communicates with you in a way that suits you. We are easy to reach, quick to respond, and take the time to understand your business.
Employee Benefits & Commercial Expertise
From group medical and group life to employees’ compensation, property and liability, we design insurance programmes that protect your business and help you attract and retain your people.
Strong Insurer Partnerships
We work with a panel of reputable insurers to compare options and secure the right cover at a competitive price, and we support you through every renewal and claim.
Let’s protect what matters, today and tomorrow.
To be the trusted "Strategic Risk Partner" for clients, delivering innovative insurance solutions that create long-term value.
To provide customized, client-centric advice with integrity, professionalism, and unparalleled service excellence.
Our Vision
To be the trusted "Strategic Risk Partner" for clients, delivering innovative insurance solutions that create long-term value.
Our Mission
To provide customised, client-centric advice with integrity, professionalism and unparalleled service excellence.
Our corporate values reflect our mission:
Customer centric
We prioritize our clients' unique needs at every stage. By listening closely and offering tailored solutions, we build trust and long-term partnerships. Our success is measured by your satisfaction.
Accountability
We take ownership of our actions, decisions and results. Every team member is committed to delivering on promises, ensuring transparency and upholding the highest ethical standards.
Reliability
Consistency is the foundation of our service. Clients depend on us for accurate advice, timely responses and unwavering support - no matter the challenge.
Empathy
We go beyond policies to understand the human side of risk. By putting ourselves in our client's shoes, we deliver compassionate, solutions-driven service.
Transparency
Honesty guides every interaction. We communicate clearly, disclose all critical information and ensure clients make informed decisions with confidence.
