{"id":8675,"date":"2025-08-13T01:56:23","date_gmt":"2025-08-13T01:56:23","guid":{"rendered":"https:\/\/iongroup.hk\/?page_id=8675"},"modified":"2026-10-15T09:51:13","modified_gmt":"2026-10-15T09:51:13","slug":"travel","status":"publish","type":"page","link":"https:\/\/iongroup.hk\/?page_id=8675","title":{"rendered":"Travel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8675\" class=\"elementor elementor-8675\" data-elementor-post-type=\"page\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c73047a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"3c73047a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n                            <div class=\"elementor-background-overlay\"><\/div>\n                \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2001cd4b\" data-id=\"2001cd4b\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-38867297 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"38867297\" data-element_type=\"section\" data-e-type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1fb75e5d\" data-id=\"1fb75e5d\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \n\t\t<div class=\"elementor-element elementor-element-04c904d elementor-hidden-mobile elementor-widget elementor-widget-ct_heading\" data-id=\"04c904d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-04c904d\" class=\"ct-heading h-align-center sub-style1 ct-heading-left item-st-line-left3\">\n    <div class=\"ct-item--inner\">\n        <div class=\"ct-inline-css\" data-css=\"\n            \">\n        <\/div>\n                <h1 class=\"item--title st-line-left3 case-animate-time\" data-wow-delay=\"ms\">\n                        <span class=\"sp-main\">\n                \n                Your Travel\n\n                \n                                    <i class=\"dot-shape\">\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                    <\/i>\n                            <\/span>\n                    <\/h1>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fc2f02 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-ct_heading\" data-id=\"7fc2f02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-7fc2f02\" class=\"ct-heading h-align-center sub-style1 ct-heading-left item-st-line-left3\">\n    <div class=\"ct-item--inner\">\n        <div class=\"ct-inline-css\" data-css=\"\n            \">\n        <\/div>\n                <h3 class=\"item--title st-line-left3 case-animate-time\" data-wow-delay=\"ms\">\n                        <span class=\"sp-main\">\n                \n                Your Travel\n\n                \n                                    <i class=\"dot-shape\">\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                        <i><\/i>\n                    <\/i>\n                            <\/span>\n                    <\/h3>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n                    <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-top-section elementor-element elementor-element-69862f99 elementor-section-boxed elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"69862f99\" data-element_type=\"section\" data-e-type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-default \">\n                    <div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-38f36585\" data-id=\"38f36585\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-bd6b109 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"bd6b109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"note\"><p class=\"mb-0\">\u201cPlease click on the respective logo to purchase the travel insurance\u201d<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f4caa3 wow fadeInUp elementor-widget elementor-widget-text-editor\" data-id=\"27f4caa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<style>.ion-ins{display:flex;flex-wrap:wrap;gap:22px;align-items:stretch;margin:6px 0 22px}.ion-ins-card{display:flex;flex-direction:column;align-items:center;justify-content:space-between;gap:10px;width:200px;padding:14px 14px 16px;border:1px solid #EFE7D8;border-radius:8px;background:#fff;text-align:center}.ion-ins-card a.ion-ins-logo{display:flex;align-items:center;justify-content:center;flex:1}.ion-ins-card img{width:150px;height:auto;display:block;margin:0!important}.ion-ins-btn{display:block;width:100%;box-sizing:border-box;padding:8px 10px;border-radius:6px;font-size:13px;font-weight:600;line-height:1.3;text-decoration:none!important}.ion-ins-btn.primary{background:#B89050;color:#fff!important}.ion-ins-btn.primary:hover{background:#9c7a42}.ion-ins-btn.secondary{color:#6b5a3a!important;border:1px solid #D9C9A8}.ion-ins-btn.secondary:hover{background:#FAF7F1}<\/style><div class=\"ion-ins\"><div class=\"ion-ins-card\"><a class=\"ion-ins-logo\" href=\"https:\/\/www-400.aig.com.hk\/aigb2c\/trv\/View\/TrvInfo.jsp?camp=IONGPS\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/aig_travel_guard-oua30v7gvi0erq3xnugxbf1e07gh0gy9vc0nxxadqe.png\" alt=\"AIG Travel Guard\"><\/a><a class=\"ion-ins-btn secondary\" href=\"https:\/\/www-400.aig.com.hk\/aigb2c\/trv\/View\/TrvInfo.jsp?camp=IONGPS\" target=\"_blank\" rel=\"noopener\">Get a quote<\/a><\/div><div class=\"ion-ins-card\"><a class=\"ion-ins-logo\" href=\"https:\/\/hk-customer.qbe.com\/travel\/partner\/10001174\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/10\/qbe-logo-travel.png\" alt=\"QBE Travel Insurance\"><\/a><a class=\"ion-ins-btn primary\" href=\"https:\/\/hk-customer.qbe.com\/travel\/partner\/1001174B\/Campaign\/IONOFFER\" target=\"_blank\" rel=\"noopener\">ION Exclusive: 20% off<\/a><a class=\"ion-ins-btn secondary\" href=\"https:\/\/hk-customer.qbe.com\/travel\/partner\/10001174\" target=\"_blank\" rel=\"noopener\">Single trip quote<\/a><\/div><\/div><p class=\"desc mb-0\">Travelling is more enjoyable when you&#8217;re insured against the unexpected &#8211; be it lost passports or flight delays. The travel insurance cover for both you and your family members, with access to a medical services hotline no matter where you are.<\/p>\n<p class=\"desc mb-0\">So whether you&#8217;re an occasional or a global traveler, you can count on the tailor-made protection just for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-68a591a4\" data-id=\"68a591a4\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-7a501f29 wow fadeInRight elementor-widget elementor-widget-ct_banner\" data-id=\"7a501f29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ct-banner1 \" data-wow-delay=\"ms\">\n\t<div class=\"ct-banner-imge\">\n    \t<img fetchpriority=\"high\" decoding=\"async\" width=\"535\" height=\"536\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/ion-group-your-travel.jpg\" class=\"attachment-full size-full wp-image-8712\" alt=\"\" srcset=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/ion-group-your-travel.jpg 535w, https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/ion-group-your-travel-300x300.jpg 300w, https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/ion-group-your-travel-150x150.jpg 150w\" sizes=\"(max-width: 535px) 100vw, 535px\" \/>        <h3 class=\"ct-banner-title\">Your Travel<\/h3>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-top-section elementor-element elementor-element-c14e78e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"c14e78e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n                            <div class=\"elementor-background-overlay\"><\/div>\n                \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72a4adfa\" data-id=\"72a4adfa\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7c02717f elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"7c02717f\" data-element_type=\"section\" data-e-type=\"section\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cd76c9c\" data-id=\"cd76c9c\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-3baf452b elementor-widget elementor-widget-ct_heading\" data-id=\"3baf452b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-3baf452b\" class=\"ct-heading h-align- sub-style1 ct-heading-left item-st-default\">\n    <div class=\"ct-item--inner\">\n        <div class=\"ct-inline-css\" data-css=\"\n            \">\n        <\/div>\n                <h3 class=\"item--title st-default wow wow fadeInUp\" data-wow-delay=\"ms\">\n                        <span class=\"sp-main\">\n                \n                Types of Travel Insurance\n\n                \n                            <\/span>\n                    <\/h3>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7152778a\" data-id=\"7152778a\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-26c04c70 elementor-widget elementor-widget-text-editor\" data-id=\"26c04c70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"sec-title style-ion mb-22 md-mb-22\"><div class=\"last-half\"><p class=\"desc mb-0 pr-10\">Travel Insurance can cover Medical, Evacuation, Personal accidents, Travel inconvenience and many more. Do contact us to enquire.<\/p><\/div><\/div><div class=\"row mt-80\"><div class=\"col-lg-4 col-md-6 mb-25\"><div class=\"single-services-wrap\">\u00a0<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<div class=\"elementor-element elementor-element-ad8f8a0 elementor-widget elementor-widget-ct_fancy_box_grid\" data-id=\"ad8f8a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_fancy_box_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div id=\"ct_fancy_box_grid-ad8f8a0\" class=\"ct-grid ct-fancy-box-grid ct-fancy-box-grid1\">\n        <div class=\"ct-inline-css\"  data-css=\"\n            \">\n        <\/div>\n        <div class=\"ct-grid-inner ct-grid-masonry row\" data-gutter=\"7\">\n                            <div class=\"grid-item col-xl-4 col-lg-4 col-md-4 col-sm-6 col-12\">\n                    <div class=\"item--inner \">\n                        <div class=\"item--holder\">\n                        \t<div class=\"item--meta\">\n                                                                                                    <div class=\"item--icon\">\n                                        <img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/disabled.png\" class=\"attachment-full\" alt=\"\" \/>                                    <\/div>\n                                                                <h3 class=\"item--title\">    \n                                    <h5 style=\"color: #fff;\">Coverage for Personal Accident<\/h5><p style=\"color: #D4D4D4;\">This includes disablement and death<\/p>                                <\/h3>\n                                                            <\/div>\n                        <\/div>\n                        <div class=\"item-line item-line-top\"><\/div>\n                        <div class=\"item-line item-line-bottom\"><\/div>\n                        <div class=\"item-line item-line-left\"><\/div>\n                        <div class=\"item-line item-line-right\"><\/div>\n                   <\/div>\n                <\/div>\n                            <div class=\"grid-item col-xl-4 col-lg-4 col-md-4 col-sm-6 col-12\">\n                    <div class=\"item--inner \">\n                        <div class=\"item--holder\">\n                        \t<div class=\"item--meta\">\n                                                                                                    <div class=\"item--icon\">\n                                        <img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/travel.png\" class=\"attachment-full\" alt=\"\" \/>                                    <\/div>\n                                                                <h3 class=\"item--title\">    \n                                    <h5 style=\"color: #fff;\">Cover for Leisure Sports<\/h5><p style=\"color: #D4D4D4;\">Many plans cover a wide range of leisure activities, such as skiing and diving, depending on the plan.<\/p>                                <\/h3>\n                                                            <\/div>\n                        <\/div>\n                        <div class=\"item-line item-line-top\"><\/div>\n                        <div class=\"item-line item-line-bottom\"><\/div>\n                        <div class=\"item-line item-line-left\"><\/div>\n                        <div class=\"item-line item-line-right\"><\/div>\n                   <\/div>\n                <\/div>\n                            <div class=\"grid-item col-xl-4 col-lg-4 col-md-4 col-sm-6 col-12\">\n                    <div class=\"item--inner \">\n                        <div class=\"item--holder\">\n                        \t<div class=\"item--meta\">\n                                                                                                    <div class=\"item--icon\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/ship.png\" class=\"attachment-full\" alt=\"\" \/>                                    <\/div>\n                                                                <h3 class=\"item--title\">    \n                                    <h5 style=\"color: #fff;\">Cruise Vacation Benefits<\/h5><p style=\"color: #D4D4D4;\">Covers interruptions or cancellations to scheduled trips due to covered conditions*.<\/p>                                <\/h3>\n                                                            <\/div>\n                        <\/div>\n                        <div class=\"item-line item-line-top\"><\/div>\n                        <div class=\"item-line item-line-bottom\"><\/div>\n                        <div class=\"item-line item-line-left\"><\/div>\n                        <div class=\"item-line item-line-right\"><\/div>\n                   <\/div>\n                <\/div>\n                            <div class=\"grid-item col-xl-4 col-lg-4 col-md-4 col-sm-6 col-12\">\n                    <div class=\"item--inner \">\n                        <div class=\"item--holder\">\n                        \t<div class=\"item--meta\">\n                                                                                                    <div class=\"item--icon\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/refund.png\" class=\"attachment-full\" alt=\"\" \/>                                    <\/div>\n                                                                <h3 class=\"item--title\">    \n                                    <h5 style=\"color: #fff;\">Responsive Claims Support<\/h5><p style=\"color: #D4D4D4;\">Contact us and our team will help you prepare and follow up on your claim with the insurer.<\/p>                                <\/h3>\n                                                            <\/div>\n                        <\/div>\n                        <div class=\"item-line item-line-top\"><\/div>\n                        <div class=\"item-line item-line-bottom\"><\/div>\n                        <div class=\"item-line item-line-left\"><\/div>\n                        <div class=\"item-line item-line-right\"><\/div>\n                   <\/div>\n                <\/div>\n                            <div class=\"grid-item col-xl-4 col-lg-4 col-md-4 col-sm-6 col-12\">\n                    <div class=\"item--inner active\">\n                        <div class=\"item--holder\">\n                        \t<div class=\"item--meta\">\n                                                                                                    <div class=\"item--icon\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/ambulance.png\" class=\"attachment-full\" alt=\"\" \/>                                    <\/div>\n                                                                <h3 class=\"item--title\">    \n                                    <h5 style=\"color: #fff;\">24\/7 Medical Assistance<\/h5><p style=\"color: #D4D4D4;\">Insurers\u2019 emergency hotlines provide medical advice and referrals to medical or dental facilities worldwide.<\/p>                                <\/h3>\n                                                            <\/div>\n                        <\/div>\n                        <div class=\"item-line item-line-top\"><\/div>\n                        <div class=\"item-line item-line-bottom\"><\/div>\n                        <div class=\"item-line item-line-left\"><\/div>\n                        <div class=\"item-line item-line-right\"><\/div>\n                   <\/div>\n                <\/div>\n                            <div class=\"grid-item col-xl-4 col-lg-4 col-md-4 col-sm-6 col-12\">\n                    <div class=\"item--inner \">\n                        <div class=\"item--holder\">\n                        \t<div class=\"item--meta\">\n                                                                                                    <div class=\"item--icon\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/plane.png\" class=\"attachment-full\" alt=\"\" \/>                                    <\/div>\n                                                                <h3 class=\"item--title\">    \n                                    <h5 style=\"color: #fff;\">Compensation for Travel Inconveniences<\/h5><p style=\"color: #D4D4D4;\">This includes flight misconnection, diversion, flight and baggage delays, as well as additional costs incurred.<\/p>                                <\/h3>\n                                                            <\/div>\n                        <\/div>\n                        <div class=\"item-line item-line-top\"><\/div>\n                        <div class=\"item-line item-line-bottom\"><\/div>\n                        <div class=\"item-line item-line-left\"><\/div>\n                        <div class=\"item-line item-line-right\"><\/div>\n                   <\/div>\n                <\/div>\n                        <div class=\"grid-sizer col-xl-4 col-lg-4 col-md-4 col-sm-6 col-12\"><\/div>\n        <\/div>\n    <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n                <section class=\"elementor-section elementor-top-section elementor-element elementor-element-47cb6f50 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"47cb6f50\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-2f4f5ce\" data-id=\"2f4f5ce\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-4aed9b10 elementor-widget elementor-widget-spacer\" data-id=\"4aed9b10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16ab5412 elementor-widget elementor-widget-ct_heading\" data-id=\"16ab5412\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-16ab5412\" class=\"ct-heading h-align- sub- ct-heading-left item-st-line-left1\">\n    <div class=\"ct-item--inner\">\n        <div class=\"ct-inline-css\" data-css=\"\n            \">\n        <\/div>\n                <h3 class=\"item--title st-line-left1 case-animate-time\" data-wow-delay=\"ms\">\n                        <span class=\"sp-main\">\n                                    <i><\/i>\n                \n                FAQ\n                \n                            <\/span>\n                    <\/h3>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-530406a6 e-flex e-con-boxed e-con e-parent\" data-id=\"530406a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbfd965 elementor-widget elementor-widget-ct_accordion\" data-id=\"cbfd965\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div id=\"ct_accordion-cbfd965\" class=\"ct-accordion layout1 style1 \">\n                    <div class=\"ct-accordion-item active\">\n                <div class=\"ct-ac-title active\" data-target=\"#acacd61ct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        1. How do I find travel insurance coverage and purchase it?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"acacd61ct_accordion-cbfd965\" class=\"ct-ac-content\" style=\"display:block;\"><div class=\"ion-ins\"><div class=\"ion-ins-card\"><a class=\"ion-ins-logo\" href=\"https:\/\/www-400.aig.com.hk\/aigb2c\/trv\/View\/TrvInfo.jsp?camp=IONGPS\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/08\/aig_travel_guard-oua30v7gvi0erq3xnugxbf1e07gh0gy9vc0nxxadqe.png\" alt=\"AIG Travel Guard\"><\/a><a class=\"ion-ins-btn secondary\" href=\"https:\/\/www-400.aig.com.hk\/aigb2c\/trv\/View\/TrvInfo.jsp?camp=IONGPS\" target=\"_blank\" rel=\"noopener\">Get a quote<\/a><\/div><div class=\"ion-ins-card\"><a class=\"ion-ins-logo\" href=\"https:\/\/hk-customer.qbe.com\/travel\/partner\/10001174\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/10\/qbe-logo-travel.png\" alt=\"QBE Travel Insurance\"><\/a><a class=\"ion-ins-btn primary\" href=\"https:\/\/hk-customer.qbe.com\/travel\/partner\/1001174B\/Campaign\/IONOFFER\" target=\"_blank\" rel=\"noopener\">ION Exclusive: 20% off<\/a><a class=\"ion-ins-btn secondary\" href=\"https:\/\/hk-customer.qbe.com\/travel\/partner\/10001174\" target=\"_blank\" rel=\"noopener\">Single trip quote<\/a><\/div><\/div><p><strong>Alternatively, please contact us via our contact form.<\/strong><\/p><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#1d7350fct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        2. Why is it important to have travel cover?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"1d7350fct_accordion-cbfd965\" class=\"ct-ac-content\"><div class=\"desc mb-20\">It is important to have travel insurance as things do not always go to plan. Read on to find out reasons why you must get protected while travelling overseas:<\/div><h6 class=\"title\">Easily targeted<\/h6><div class=\"desc mb-20\">When you travel overseas, you become a potential target for pickpockets and other crimes. The chances that you may lose your personal valuables increases with travel, and even items such as passports or travel documents may be misplaced.<\/div><h6 class=\"title\">Health or Accidental Risks that are unexpected<\/h6><div class=\"desc mb-20\">While travelling, there are many things that could happen while you are away from the comfort of your home. Things like getting injured by falling luggage while on the way to the airport and getting involved in vehicle accidents can be things that one experiences while travelling. Travelling exposes you to things that might raise serious concerns, and it is much different getting treatment in another country as they may not provide the same quality and care as you might have back home. Getting a travel insurance can save you from unexpected medical expenses and repatriation charges should you be involved in an emergency situation that requires global assistance.<\/div><h6 class=\"title\">Problems back at home<\/h6><div class=\"desc mb-20\">In the event that you have a family member that has fallen seriously ill and you have decided to return or cancel your trip, a flight cancellation or trip curtailment cover will work for you. Having an insurance plan that can take care of your refund and rebooking fees can help you to focus on what matters more.<\/div><h6 class=\"title\">Travel Disruptions and Safety Risks<\/h6><div class=\"desc\">Natural disasters, civil unrest, strikes and security incidents can disrupt travel plans at short notice. Before you travel, check the Hong Kong Government\u2019s Outbound Travel Alert (OTA) for your destination, and make sure your policy covers the disruptions that matter to you.<\/div><div class=\"desc mt-10\"><p><strong>Do you know?<\/strong> The HKSAR passport offers excellent global mobility, offering visa-free or visa-on-arrival access to numerous countries. While this opens the world to you, it also means being exposed to unfamiliar environments and potential risks. Having travel insurance can greatly reduce stress and financial losses should something go wrong.<\/p><p>Travelling with insurance brings peace of mind. Explore the world freely and confidently\u2014get a quote today for comprehensive travel insurance with around-the-clock global support!<\/p><\/div><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#46d32d1ct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        3. What types of travel insurance are available?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"46d32d1ct_accordion-cbfd965\" class=\"ct-ac-content\"><div class=\"desc mb-20\"><div class=\"desc mb-20\">Here are some common types of travel insurance that insurers provide:<\/div><div class=\"desc\"><strong>Single trip<\/strong> - A short-term plan that covers one return trip starting and ending in Hong Kong. This plan is ideal for those who do not travel frequently within a year.<\/div><div class=\"desc mt-10\"><strong>Annual cover<\/strong> - Covers you, or anyone insured on the plan, for multiple trips from Hong Kong within a year, subject to a maximum length for each trip. The price depends on where you travel, so check whether single-trip or annual cover is better value for your travel pattern.<\/div><div class=\"desc mt-10\"><strong>Individual plan<\/strong> - Covers only you, or another person if you are buying it for them.<\/div><div class=\"desc mt-10\"><strong>Family plan<\/strong> - Covers you, your spouse and your children. Some insurers limit the number of family members on a plan, so check with us to know more.<\/div><div class=\"desc mt-10 mb-20\"><strong>Group plan<\/strong> - If a group of people is travelling together, a group travel insurance plan can offer similar benefits to individual plans at a lower cost. Knowing where you are going and what you will do on the trip makes choosing a plan much easier!<\/div><\/div><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#e9aa91ect_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        4. Travel insurance - when should I purchase it?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"e9aa91ect_accordion-cbfd965\" class=\"ct-ac-content\"><div class=\"desc mb-20\"><div class=\"desc mb-20\"><div class=\"desc mb-20\">It is best to buy it as soon as you have booked your trip, so that you are protected if you need to cancel before departure.<\/div><div class=\"desc\"><strong>Purchase before you require it<\/strong>\u00a0- It is suggested by most insurers that comprehensive plans including overseas medical insurance should be bought ahead of the trip to provide full protection beforehand. It is definitely not advisable to purchase insurance after you identify the need for medical evacuation.<\/div><div class=\"desc mt-10\"><strong>Together with flight tickets<\/strong>\u00a0- You should purchase travel insurance when you pay for flight fees, so that it would be easier to calculate the total costs.<\/div><div class=\"desc mt-10 mb-20\"><strong>Budget it together with your first payment<\/strong>\u00a0- Even if your budget covers only the flight at first, you should try to purchase your trip insurance plan immediately after.<\/div><\/div><\/div><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#d62a6cfct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        5. Annual Multi-trip plan - What is it?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"d62a6cfct_accordion-cbfd965\" class=\"ct-ac-content\"><div class=\"desc mb-20\"><div class=\"desc mb-20\"><div class=\"desc mb-20\"><p><strong>We offer access to both Individual and Family Annual Multi-Trip plans from our partner insurers.<\/strong><\/p><p><strong>Note:<\/strong>\u00a0Eligibility for a Family Plan typically requires two legally married adults and at least one child. Each adult may travel independently, but children must be accompanied by an adult.<\/p><\/div><\/div><\/div><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#66b3eebct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        6. What are the conditions to qualify as a child?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"66b3eebct_accordion-cbfd965\" class=\"ct-ac-content\"><p>Definitions vary by insurer, but a child is usually someone under 18 who is unmarried, or a full-time student under 23 at the time the policy is issued. For family plans, the child generally must be the natural or adopted child of the insured adults, be financially dependent on them, and travel with at least one insured adult for the whole trip.<\/p><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#0edba97ct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        7. What is the longest duration of coverage that an overseas trip can have?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"0edba97ct_accordion-cbfd965\" class=\"ct-ac-content\"><p>This varies by insurer and plan. Single-trip plans commonly cover trips of up to around 180 days, while annual multi-trip plans commonly limit each trip to around 90 consecutive days. We will confirm the limits of your chosen plan.<\/p><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#b26487bct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        8. What is a &quot;Major Travel Event&quot;? Are there examples?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"b26487bct_accordion-cbfd965\" class=\"ct-ac-content\"><p>Definitions vary by plan, but examples commonly include: natural disasters; an epidemic or pandemic declared by the World Health Organization (WHO), or a Red or Black Outbound Travel Alert issued by the Hong Kong Government for your destination; major industrial accidents; civil unrest, riots or strikes that cause the cancellation of scheduled flights or other public transport; and events that lead to airspace or airport closures.<\/p><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#7f96898ct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        9. Can my policy be extended after expiry even though I am in a foreign country?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"7f96898ct_accordion-cbfd965\" class=\"ct-ac-content\"><p>Many plans automatically extend cover for a limited period (for example, 72 hours) at no extra cost if your return is delayed by events such as natural disasters, epidemics, civil unrest or airspace closures. Please check your policy or contact us for details.<\/p><\/div>\n            <\/div>\n                    <div class=\"ct-accordion-item \">\n                <div class=\"ct-ac-title \" data-target=\"#14ed01bct_accordion-cbfd965\">\n                    <a class=\"ct-ac-title-text\">\n                                                                        10. What are the steps to making a travel insurance claim?                        <i class=\"ct-icon-accordion\"><\/i>\n                    <\/a>\n                <\/div>\n                <div id=\"14ed01bct_accordion-cbfd965\" class=\"ct-ac-content\"><div class=\"desc mb-20\">Making a claim is not as difficult as it may seem, and it can lighten the burden of lost baggage or a cancelled trip. Insurers have clear guidelines on how to claim refunds on charges and fees that have been incurred during the trip that is covered under the policy. Reading these steps can help you easily get your claim acknowledged and approved so that you can get your travel insurance company refund:<\/div><h6 class=\"title\">Submit claims before the time limit<\/h6><div class=\"desc mb-20\">There is a time limit in which you can notify your insurers of your claim. Check the time limit in your policy, and contact your insurer or ION as soon as possible after the incident, as other procedures may need to be completed.<\/div><h6 class=\"title\">Accurately fill out the claims form<\/h6><div class=\"desc mb-20\">Ensure that the details provided on the claims form from your insurer are accurate, and be aware of what you are claiming for, such as post trip medical expenses or rental vehicle excess cover, as each cover has a different procedure involved. Claiming medical expenses may have a different process from claiming trip cancellations.<\/div><h6 class=\"title\">Prepare your evidence<\/h6><div class=\"desc mb-20\">Photos of damaged belongings or receipts from a hospital where you visited for treatment are all considered evidence that can support the validity of your claim. Obtaining a letter from the airline explaining your circumstance that interrupted your travel can help your claim also.<\/div><h6 class=\"title\">Submit your claim early during the window period<\/h6><div class=\"desc mb-20\">Provide sufficient time for your insurer to review your claim, and remember to get an acknowledgement receipt for it. If you think there is no response after a period of time, contact your insurer and inform them on what causes the delay. They may need other supporting documents to pursue the process.<\/div><h6 class=\"title\">Prepare for the possibility of an appeal<\/h6><div class=\"desc mb-20\">You might need to make an appeal for the insurer to reconsider your claim if they judged the circumstance differently. Make sure you have sufficient information and proof to support your claim.<\/div><\/div>\n            <\/div>\n            <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                <div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1b57503e\" data-id=\"1b57503e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    <div class=\"elementor-background-overlay\"><\/div>\n                    \n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-19028d2c elementor-section-boxed elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"19028d2c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-extended \">\n                    <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3feaf5a6\" data-id=\"3feaf5a6\" data-element_type=\"column\" data-e-type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-2c15dac2 elementor-widget elementor-widget-ct_heading\" data-id=\"2c15dac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ct_heading-2c15dac2\" class=\"ct-heading h-align- sub-style1 ct-heading-left item-st-default\">\n    <div class=\"ct-item--inner\">\n        <div class=\"ct-inline-css\" data-css=\"\n            \">\n        <\/div>\n                <h3 class=\"item--title st-default case-animate-time\" data-wow-delay=\"ms\">\n                        <span class=\"sp-main\">\n                \n                Enquire\n                \n                            <\/span>\n                    <\/h3>\n    <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a900fa9 elementor-widget elementor-widget-text-editor\" data-id=\"5a900fa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSend us a message when we would be glad to assist you.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d36cfdd elementor-widget elementor-widget-ct_ctf7\" data-id=\"2d36cfdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ct_ctf7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div 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name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"input-filled\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"input-filled\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-subject\"><option value=\"Type Of Insurance\">Type Of Insurance<\/option><option value=\"Health Insurance\">Health Insurance<\/option><option value=\"Car Insurance\">Car Insurance<\/option><option value=\"Cyber Insurance\">Cyber Insurance<\/option><option value=\"Home Insurance\">Home Insurance<\/option><option value=\"Business Insurance\">Business Insurance<\/option><option value=\"Pet Insurance\">Pet Insurance<\/option><option value=\"Travel Insurance\">Travel Insurance<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"input-filled\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-employment\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Your Employment\" value=\"\" type=\"text\" name=\"your-employment\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"input-filled col-12\">\n\t<p><img decoding=\"async\" src=\"https:\/\/iongroup.hk\/wp-content\/uploads\/2025\/08\/lock.svg\" style=\"height: 1.5rem;\" \/>We respect your privacy and committed to protecting your personal data. Your data will be processed in accordance with our <a href=\"https:\/\/iongroup.hk\/?page_id=9169\" target=\"_blank\" style=\"text-decoration: underline !important;\">Privacy Policy<\/a>. <a href=\"https:\/\/iongroup.hk\/?page_id=9177\" style=\"text-decoration: underline !important;\">Terms & Conditions<\/a> applies.\n\t<\/p>\n<\/div>\n<div class=\"input-filled\">\n\t<p><button type=\"submit\" class=\"wpcf7-submit btn btn-block\"><i class=\"fac fac-check-circle space-right\"><\/i>Get Quote Now<\/button>\n\t<\/p>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"49\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n            <\/div>\n        <\/div>\n            <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n                    <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Your Travel Your Travel \u201cPlease click on the respective logo to purchase the travel insurance\u201d Get a quoteION Exclusive: 20% offSingle trip quote Travelling is more enjoyable when you&#8217;re insured against the unexpected &#8211; be it lost passports or flight delays. The travel insurance cover for both you and your family members, with access to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8675","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iongroup.hk\/index.php?rest_route=\/wp\/v2\/pages\/8675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iongroup.hk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iongroup.hk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iongroup.hk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/iongroup.hk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8675"}],"version-history":[{"count":114,"href":"https:\/\/iongroup.hk\/index.php?rest_route=\/wp\/v2\/pages\/8675\/revisions"}],"predecessor-version":[{"id":10591,"href":"https:\/\/iongroup.hk\/index.php?rest_route=\/wp\/v2\/pages\/8675\/revisions\/10591"}],"wp:attachment":[{"href":"https:\/\/iongroup.hk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}